Updated July 6, 2018

Carry-On Trailer Corp. respects your privacy and the purpose for which our site visitors provide us information. We do not share, sell, or rent any of the information collected to any third parties and do not intend to do so in the future.

Information Collected

If you request or submit information to us by sending an e-mail via the “mail to:” function, filling out a “contact” form, subscribing to receive email updates or registering your product, we may save your e-mail address as well as any other information you may provide, such as your name, phone number, and address. This information may be used to contact you in the future by mail, e-mail, or phone to convey information about our solutions or services that we feel may benefit you, as well as notify you of any recalls should the need arise. Your e-mail and any other information you provide will not be sold to any third party. We will only distribute email newsletters to those that have opted-in. If you have subscribed to our email updates, you may opt-out at any time.

We do use Google Analytics to collect standard internet log information as well as details regarding visitor behavior patterns from the Carry-On Trailer website, www.carry-ontrailer.com. We use this to learn facts about our website such as the number of visitors to particular pages of the website, the content they are reading and where they are spending time on our website. The information collected is always processed in a way that will not identify visitors. Carry-On Trailer does not make attempts to discover the identities of our website visitors, nor do we allow Google to attempt to learn the identities of our website visitors.

Information Collected by Others

This notice addresses only the policy of Carry-On Trailer Corp.’s website and not sites that users access via links from our site. Carry-On Trailer Corp. is not responsible for the information collection policies of other sites, nor for the practices employed by websites linked to or from our website, nor for the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to our visitors. Users are advised to review the privacy policy of other websites.

How Information is Stored and Processed

Your information is collected through the Carry-On Trailer Corp. website and may be stored and processed in the United States, Canada, Australia, and any other country in which Carry-On Trailer Corp. or its subsidiaries, affiliates, or service providers maintain facilities. Carry-On Trailer Corp. may transfer information we collect about you, including personal information, to affiliated entities across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from the United States law, please note that we will not transfer your information to a country or jurisdiction that does not have the same data protection laws as your country or jurisdiction.

How We Protect Your Information

Carry-On Trailer Corp. respects and is concerned with protecting your privacy and data, however, we cannot ensure or warrant the security of any information you transmit to Carry-On Trailer Corp. or guarantee that your information may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical, or managerial safeguards. No method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security. If you have any questions about security on the Carry-On Trailer Corp. website, you may contact us at customer.service@carry-ontrailer.com (customer [dot] service [at] carry-ontrailer [dot] com). We do use an outside help platform. This company does not retain, share, store, or use personally identifiable information for any other purposes.

For E.U. Visitors

Carry-On Trailer Corp. complies with the E.U. Data Protection Directive 95/46/EC framework as set forth by the European Union regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Carry-On Trailer Corp. has certified that it adheres to the requirements of notice, choice, onward transfer, security, data integrity, access, and enforcement.

Campaign Monitor

We use Campaign Monitor to deliver our newsletters and other email communication. Through this platform, we gather information regarding email open rates and clicks using industry standard technologies, which help us monitor and improve our newsletters to help us deliver content you want to read. For more information, please see Campaign Monitor’s privacy policy. You can unsubscribe from these emails at any time using the Unsubscribe link at the bottom of our emails or by emailing customer.service@carry-ontrailer.com (customer[dot]service[at]carry-ontrailer[dot]com).

Cookies

The Carry-On Trailer Corp. website does use cookies to collect information such as the browsing behavior of visitors to our website, including pages viewed and the visitor’s journey around our website. These cookies are also used to recall information related to when your computer, cellular phone, tablet, or other devices capable of accessing the internet to access our website. Cookies are essential for effective website operations and help you process information on our website.

We use Olark for our customer service live chat feature. Through this chat feature, we may need to collect information from you regarding your trailer as well as contact information should customer service representatives need to follow up with you regarding your inquiry. For more information, please see Olark’s privacy policy.

Updating, Correcting and Deleting Personal Information

If you would like to have your personal information removed from our records, please send an e-mail with “Remove personal information” in the subject line. If you have opted in to receive email communication from us and no longer wish to receive these emails, you may opt-out at any time.

Legally Compelled Disclosure of Information

Carry-On Trailer Corp. may disclose information when legally compelled to do so; in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Data Retention

We only retain the data collected from customers for as long as the customer is an owner of our products or until a customer requests for their personal information to be removed from our database, unsubscribes, or otherwise for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law.

Periodic Policy Changes

Please note that Carry-On Trailer Corp. reviews its privacy practices from time-to-time (i.e. to track technology and/or legal changes), and that these practices are subject to change. To ensure continuing familiarity with the most current version of our privacy policy, please bookmark and periodically review this page.

This policy statement is made in the name of Carry-On Trailer Corp. and is effective as of July 6, 2018. This statement does not create an agreement between Carry-On Trailer Corp. and users, and as such, does not create any legal rights for any party.

Contact Us:

Carry-On Trailer Corp.
101 Joe Harvey St.
Lavonia, GA 30553
Phone: (706) 356-5379
Fax: (706) 356-4431
E-mail: customer.service@carry-ontrailer.com
Website: www.carry-ontrailer.com